Glo rolls out enhanced borrowing solutions for customers

Telecommunications company Globacom has enhanced its ‘Borrow Me Credit’ service, introducing new features aimed at ensuring subscribers remain connected even when they have insufficient airtime or data balance.

The company disclosed this in a statement issued in Lagos, noting that the eligibility requirements for the service have been simplified to enable millions of active prepaid customers to access instant airtime and data support when needed.

According to Globacom, the upgraded service now allows customers to borrow special data bundles as well as airtime and data on behalf of other subscribers. The new feature is designed to help users support friends and family members who may be unable to recharge immediately or are temporarily unreachable.

The company said the initiative reinforces its commitment to keeping customers connected during critical moments.

“Whether it is an urgent business call, a late-night research project, or staying in touch with loved ones during an emergency, Glo’s ‘Borrow Me Credit’ ensures that a low balance never results in a communication blackout,” the company stated.

Globacom clarified that while the service attracts a service charge, its primary objective is to provide immediate assistance to subscribers facing low or exhausted balances.

The telecom operator further stated that customers can access airtime and data loans ranging from N25 to N4,000, offering flexible options to meet varying communication needs.

It added that borrowing limits are determined by customers’ usage patterns and level of engagement on the network, with higher limits available to subscribers who maintain stronger usage profiles.

The enhanced service forms part of Globacom’s broader strategy to improve customer experience and expand access to digital communication solutions across the country.